As chatbots have become more and more prevalent over the past few years, they have predominantly functioned as scripted, linear conversations where the chatbot’s output is predetermined. For most [...]
Chatbots have had their “roller coaster moment” already, they went up the hype hill and crashed down along with all the hopes and dreams of many. Afterwards, some survivors remained and are now [...]
Businesses are slowly introducing chatbots in Africa, as more local users opt for mobile interactions through social media. At the end of 2015, 46 percent of the African population subscribed to [...]